I recently had a conversation with a client regarding candidate flow. For organizations who are used to the "resume dump" that happens with most external search services it is all about volume, quantity. This is because many external services have proven that they do not know how to screen people OUT of the process. Doing so properly creates quality and eliminates the need for quantity, saving time and money!
When I engage a client on a search, I make sure that I understand their needs and pain points to such a degree that I do not need to send them 10, 15, or 20 resumes before they tell me that I am on the right track. There is always a period of calibration, but honestly... do you really want me to send you a flurry of candidates who are close, but missing this, or missing that?
As a Human Resources leader, or even a hiring manager, you would berate your internal recruiter if they simply bounced resumes off of you without screening people OUT. That is where a truly valuable external resource adds value... by screening people OUT. And this is a key differentiation that makes the retained search process successful. If you want an external recruiter, or a firm, to scour the job boards for people that they can INCLUDE, then you are wasting your own time because now you have to EXCLUDE the majority of those people before you send someone, if anyone, to the next stage in the process.
An external recruiting resource should be exponentially more selective than you and your team are because I can tell you from experience, the hiring managers are. And if they are not getting results from a process, they are going to find a way to change that process or circumnavigate that process to get results. That is what makes them successful... they solve problems. As a retained search firm, our job is to make you, as an HR leader, recruiter, or hiring manager more successful. The only way that we can do that is to screen OUT. The only way to do that is to spend time and resources getting to know you and your business. Faster is not always better and more is not always preferred.
The next time you or your organization is making strategic hiring decisions think about whether or not you are receiving a value added process from your recruiting relationships or if you are just looking to more candidates, please!